Legal
Terms of Use
Effective date: March 1, 2025
1. Acceptance of Terms
By accessing and using sayphafiller.ca (the “Site”), operated by Renellence Inc. (“we,” “us,” or “our”), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these Terms, you must immediately discontinue use of the Site.
These Terms constitute a legally binding agreement between you and Renellence Inc. We reserve the right to modify these Terms at any time, and your continued use of the Site following any changes constitutes your acceptance of the revised Terms.
2. Eligibility
This Site is intended for use by individuals who are at least 18 years of age and who reside in Canada. By using this Site, you represent and warrant that you meet these eligibility requirements. If you are accessing this Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Purpose of the Site
This Site provides general information about Saypha® hyaluronic acid dermal fillers and the Croma Revitalis HA skin booster, distributed in Canada by Renellence Inc. The content is intended for informational and educational purposes only and does not constitute medical advice, diagnosis, treatment recommendations, or an offer to sell any product.
Product information presented on this Site, including clinical data, technical specifications, and study results, is provided for general reference only and may not reflect the most current product labelling or regulatory status. Renellence Inc. reserves the right to update or modify product information at any time without prior notice.
4. Medical Disclaimer
Saypha® products are Health Canada approved medical devices intended for use by licensed healthcare professionals only. The information on this Site is not intended to replace professional medical advice, diagnosis, or treatment.
Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition or treatment. Never disregard professional medical advice or delay seeking it because of information you have read on this Site. Treatment decisions should be made in consultation with a qualified healthcare provider who can assess your individual needs. Individual results may vary.
If you are a healthcare professional, the clinical data and product information provided on this Site are intended as supplemental educational resources only. Please refer to the official Instructions for Use and Health Canada product labelling for complete prescribing information.
5. Intellectual Property
All content on this Site — including but not limited to text, images, photographs, logos, graphics, icons, videos, audio, software, page layout, and design — is the property of Renellence Inc. or its licensors (including Croma-Pharma GmbH) and is protected by Canadian and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view the content on this Site for personal, non-commercial use only. You may not, without our prior written consent:
- Reproduce, duplicate, copy, or redistribute any content from this Site
- Modify, adapt, translate, or create derivative works based on any content
- Use any content for commercial purposes or public display
- Remove or alter any copyright, trademark, or proprietary notices
- Frame, mirror, or use any portion of the Site on another website
6. Trademarks
Saypha® is a registered trademark of Croma-Pharma GmbH. Renellence® is a trademark of Renellence Inc. All other trademarks, trade names, service marks, and logos displayed on this Site are the property of their respective owners. Nothing on this Site should be construed as granting any licence or right to use any trademark without the prior written permission of the relevant owner. Unauthorized use of any trademark displayed on this Site is strictly prohibited.
7. User Conduct
When using this Site, you agree not to:
- Use the Site for any unlawful, fraudulent, or harmful purpose
- Interfere with or disrupt the operation of the Site or its hosting infrastructure
- Attempt to gain unauthorized access to any portion of the Site, its servers, or connected systems
- Introduce viruses, malware, or other harmful code to the Site
- Use automated tools (bots, scrapers, crawlers) to access or collect data from the Site without prior written consent
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Use the Site in any manner that could damage, disable, or impair the Site or interfere with other users
We reserve the right to restrict or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms.
8. Provider Listings
The “Find a Provider” directory is provided as a convenience to help you locate healthcare providers who may offer Saypha® products in your area. Inclusion in the directory does not constitute an endorsement, recommendation, or referral by Renellence Inc. of any specific healthcare provider.
We make reasonable efforts to keep provider information current but do not guarantee the accuracy, completeness, or timeliness of any provider listing, including names, addresses, contact information, or services offered. We recommend contacting providers directly to confirm all details before scheduling an appointment. Renellence Inc. is not responsible for the quality of care or services provided by any listed healthcare provider.
9. Third-Party Links
This Site may contain links to websites operated by third parties, including healthcare providers, social media platforms, and other external resources. These links are provided for your convenience and informational purposes only. We do not endorse, control, or assume responsibility for the content, privacy practices, or availability of any third-party website. Accessing any linked third-party site is at your own risk, and you should review the terms and privacy policies of any site you visit.
10. Privacy
Your use of this Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using this Site, you consent to the practices described in our Privacy Policy.
11. Disclaimer of Warranties
This Site and all content, materials, information, and services provided on the Site are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.
To the fullest extent permitted by applicable law, Renellence Inc. disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that:
- The Site will be available at all times, uninterrupted, or error-free
- The content is accurate, complete, current, or reliable
- Any defects or errors will be corrected
- The Site or its servers are free of viruses or other harmful components
12. Limitation of Liability
To the fullest extent permitted by applicable law, Renellence Inc., its directors, officers, employees, agents, affiliates, and licensors (including Croma-Pharma GmbH) shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your access to or use of (or inability to use) this Site, including but not limited to damages for loss of profits, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.
In no event shall our total liability to you for all claims arising out of or related to this Site exceed one hundred Canadian dollars (CAD $100.00).
13. Indemnification
You agree to indemnify, defend, and hold harmless Renellence Inc., its directors, officers, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Site, your violation of these Terms, or your violation of any rights of a third party.
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in the Province of Ontario for the resolution of any disputes arising out of or relating to these Terms or your use of the Site.
15. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable, while preserving the original intent of the provision.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Renellence Inc. with respect to your use of this Site, and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Renellence Inc. regarding the Site.
17. Changes to These Terms
We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. Changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically for changes. Your continued use of the Site after the posting of any changes constitutes your binding acceptance of the updated Terms.
18. Contact Us
If you have questions or concerns about these Terms of Use, please contact us: